Appointment Setter & SMS Campaign Manager *C2 ENGLISH ONLY* (CALLING + SMS)

Outbound Appointment Setter & SMS Campaign Specialist

Company: Euclid File Solutions

Location: Fully Remote

Schedule: Full-Time, Monday to Friday, 8:30 AM – 5:00 PM EST

Starting Pay: 300 PHP per hour

Job Type: Full-Time

About the Role

Euclid File Solutions is hiring a highly professional, experienced Outbound Appointment Setter & SMS Campaign Specialist to join our remote team full-time.

This is not an entry-level role. We are looking for someone with proven experience in high-volume outbound calling, lead qualification, appointment setting, and bulk SMS campaign management.

The ideal candidate must have perfect English communication skills, a clear and neutral accent, strong attention to detail, and the ability to manage both conversations and campaign performance at a high level.

You will be responsible for contacting leads, qualifying prospects, booking appointments, following up consistently, managing SMS campaign results, and helping optimize workflows to improve overall performance.

Key Responsibilities

As an Outbound Appointment Setter & SMS Campaign Specialist, you will be expected to:

• Make approximately 300–500 outbound calls or call attempts per day
• Qualify leads based on company criteria
• Set appointments for qualified prospects
• Follow up with leads through calls, SMS, and CRM workflows
• Manage bulk SMS campaign results, responses, workflows, and performance
• Monitor SMS campaign outcomes and identify ways to improve results
• Help optimize outbound calling and SMS workflows for better conversion
• Track activity, notes, lead status, and follow-up tasks accurately in the CRM
• Maintain a high level of professionalism in every interaction
• Meet or exceed performance expectations for call volume, appointments booked, response rates, conversion rates, and campaign results

Required Experience

To be considered, you must have:

• At least 2 years of outbound appointment setting experience
• At least 2 years of experience managing bulk SMS campaigns
• Experience managing SMS campaigns beyond simply replying to inbound text messages
• Experience tracking campaign results and improving workflow performance
• Strong experience with high-volume outbound calling
• Excellent spoken and written English
• C2-level English or equivalent communication ability
• A clear, neutral, and professional speaking voice
• Strong attention to detail and follow-through
• Ability to work independently in a remote environment
• A serious, punctual, and professional attitude

CRM & Software Experience

We currently use Close CRM and are considering transitioning to Kixie in combination with Close.

Direct experience with Close CRM and/or Kixie is a strong plus, but not required if you are highly adaptable and able to learn quickly. You must be comfortable working inside CRMs, tracking activity accurately, and following structured workflows.

Technical Requirements

Because this is a remote phone and SMS-based role, you must have:

• A reliable computer
• A noise-canceling headset
• Consistently stable internet connection
• A working webcam
• A quiet and professional work environment
• Backup internet is preferred

Performance Metrics

Your success in this role will be judged based on measurable performance, including:

• Outbound call volume
• Appointments booked
• Lead qualification accuracy
• SMS response rates
• SMS campaign performance
• Follow-up consistency
• CRM accuracy
• Conversion rates
• Reliability, punctuality, and professionalism

Compensation & Growth

The starting pay is 300 PHP per hour, full-time.

Strong performers may be eligible for increases to 350–400 PHP per hour based on appointment volume, campaign performance, reliability, professionalism, and tenure.

Additional growth opportunities and incentives may also be available for team members who consistently perform at a high level and help improve overall results.

Who We Are Looking For

We are looking for someone who takes this role seriously and wants to set a high standard.

The right candidate is:

• Professional
• Punctual
• Reliable
• Coachable
• Organized
• Detail-oriented
• Comfortable with high-volume outbound work
• Able to manage both calling activity and SMS campaign results
• Motivated to improve performance over time

This position is best suited for someone who understands both sides of outbound lead generation: the discipline of high-volume calling and the strategy required to manage SMS campaigns effectively.

Schedule

This is a full-time remote position.

You must be available to work:

Monday to Friday

8:30 AM – 5:00 PM EST

Please only apply if you can reliably work this schedule.

How to Apply

Please submit your resume and include a brief VOICE RECORDING (use vocaroo.com) summary of your experience with:

• Outbound appointment setting
• High-volume outbound calling
• Bulk SMS campaign management
• SMS workflow optimization
• Close CRM, Kixie, or similar CRM/dialer tools

Pay: From Php300.00 per hour

Benefits:

• Work from home

Application Question(s):

• Do you have experience managing and developing bulk SMS campaigns? Please describe your experience here:

Language:

• C2+ English (Required)

Work Location: Remote