Assistant Community Manager (HOA & Condominium Associations)

Build Communities. Grow Your Career. Make an Impact.

Are you highly organized, customer-focused, and looking for a career with growth opportunities?

Five Keys Community Management is seeking an Assistant Community Manager to support homeowner and condominium associations while developing the skills needed for a long-term career in community association management.

This is more than an administrative position. It’s an opportunity to build professional skills, solve problems, develop relationships, and make a real difference in the communities you support.

If you’re organized, enjoy helping people, love learning new things, and thrive in a fast-paced environment, this could be the perfect next step in your career.

Many successful Community Managers begin their careers in roles like this one.

About Five Keys Community Management

We’re not your typical association management company.

Five Keys Community Management is a locally owned company serving homeowner and condominium associations throughout Colorado and Washington. We combine exceptional customer service, innovative technology, and strong operational processes to create better experiences for the communities we serve.

We operate using the Entrepreneurial Operating System (EOS), which means clear expectations, accountability, teamwork, and continuous improvement are part of our everyday culture.

We’re also a technology-forward company, utilizing tools such as Vantaca, HOAi, RingCentral, Microsoft Teams, Zoom, and Microsoft 365 to help our teams work efficiently and deliver outstanding service.

If you enjoy learning, improving processes, and being part of a collaborative team, you’ll fit right in.

What You’ll Do

No two days are exactly the same, but your primary focus will be helping keep communities organized, informed, and moving forward.

You’ll work closely with Community Managers to support homeowners, Board Members, and vendors by:

· Assisting with homeowner and Board Member communications.

· Helping prepare meeting materials, notices, and community correspondence.

· Tracking requests, projects, and action items to ensure nothing falls through the cracks.

· Coordinating information between homeowners, vendors, and management teams.

· Maintaining accurate records, documents, and notes within company systems.

· Providing administrative and operational support to Community Managers.

· Helping solve problems, answer questions, and connect people with the resources they need.

· Learning the association management industry while developing skills for future growth opportunities.

Most importantly, you’ll help create a positive experience for the communities we serve while keeping things organized, professional, and on track.

What Success Looks Like

A successful Assistant Community Manager:

· Stays organized and manages multiple priorities effectively.

· Communicates professionally and clearly with homeowners, Board Members, vendors, and teammates.

· Takes ownership of responsibilities and follows through on commitments.

· Learns quickly and embraces new technology and processes.

· Remains calm and solutions-focused when challenges arise.

· Helps create positive experiences for both clients and coworkers.

· Demonstrates initiative and looks for ways to improve processes and outcomes.

Who Thrives in This Role?

This position is often a great fit for professionals with experience in:

· Community Association Management (HOA or Condominium Associations)

· Real Estate

· Escrow or Title Services

· Banking or Financial Services

· Customer Service

· Administrative Support

· Project Coordination

· Municipal, Government, or Public Service Administration

Association management experience is preferred but not required. We are willing to train the right candidate who brings professionalism, strong organizational skills, exceptional communication skills, and a desire to learn.

What We’re Looking ForRequired Skills & Attributes

· Strong organizational and time management skills.

· Excellent written and verbal communication skills.

· Ability to manage multiple priorities in a fast-paced environment.

· Strong attention to detail and follow-through.

· Professional, positive, and customer-focused mindset.

· Comfortable learning and using technology.

· Ability to work independently while also being a strong team player.

· A problem-solving mindset with a willingness to take initiative.

· Proficiency with Microsoft Office and business communication tools.

Why You’ll Love Working HereCareer Growth

This role provides a clear path toward becoming a Community Manager and building a long-term career within the association management industry.

Supportive Team Environment

You’ll work alongside experienced professionals who are invested in your success and committed to helping you grow.

Meaningful Work

Every day, you’ll contribute to communities where people live, work, and build their lives.

Technology & Innovation

We embrace modern tools and systems that allow our teams to work smarter and provide exceptional service.

Clear Expectations

Our EOS-based culture provides clarity around responsibilities, goals, accountability, and professional development.

Benefits & Perks

· Competitive compensation

· Medical, Dental, and Vision Insurance

· Paid Time Off

· Company-paid CAI Membership

· Industry education and professional development opportunities

· Supportive team environment with local ownership

· Technology-forward workplace

Four-Day Work Week Opportunity

At Five Keys, we believe in rewarding results, not simply hours worked.

Team members who demonstrate strong performance, reliability, competency in their role, and the ability to work independently may become eligible for our four-day work week program.

This opportunity is earned through demonstrated performance, accountability, role mastery, and leadership approval. Eligibility is based on individual performance and business needs.

Our Core Values

Strive for Excellence

We continuously improve and take pride in delivering exceptional work.

Just Do It

We take ownership, act decisively, and follow through.

Ignite Positive Impact

We create positive experiences for our clients, communities, and teammates.

Do the Right Thing

We lead with integrity, honesty, and accountability.

Be a Team Player

We support one another and succeed together.

Ready to Join Our Team?

If you’re looking for a career where you can grow professionally, make a meaningful impact, and be part of a team that values excellence, accountability, and service, we’d love to hear from you.

Apply today and discover a better way to build your future with Five Keys Community Management.

Pay: $52,000.00 - $64,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person