Assistant Community Manager - Tukwila Village (Tukwila)
Title: Assistant Community Manager
Location: Tukwila Village Senior Living, Tukwila, WA
Type: Full-Time / Hourly – Non-Exempt
Compensation: $27-$28 with NOI bonus eligibility.
Are you passionate about property management and ready to make a difference? Join us at Independent Living, Inc. as a Full-time Assistant Community Manager and elevate your career with a company that values people and growth!
Independent Living, Inc., partnered with SHAG, is looking for a people-focused Assistant Community Manager who thrives in a collaborative environment and excels in customer service. If you’re organized, compassionate, and ready to grow within a dynamic team, this opportunity is for you!
Why You’ll Love Working with Us
Comprehensive Benefits: Health care starts on day one, with up to 97% of the employee’s monthly premium covered by Independent Living. Plus, we offer Dental & Vision coverage, EAP, a 401k with a company match, and more!
Paid Time Off: Enjoy 11 paid Federal holidays, along with paid sick leave, vacation time, and additional paid employee events.
Employee Appreciation: We celebrate our team with annual holiday parties, a summer BBQ, and team lunches to show our gratitude.
Growth Opportunities: We pride ourselves on promoting from within and fostering career advancement.
Supportive Culture: Join a collaborative, team-oriented environment that values work-life balance and everyone’s contributions.
As an Assistant Community Manager, you'll play a key role in creating a welcoming and well-managed community for our residents. Working closely with the Community Manager, you’ll help ensure the smooth operation of daily property functions and provide exceptional service to our residents. This role is ideal for a detail-oriented, customer-focused professional excited about growth within a supportive company.
Responsibilities:
Resident Relations
- Welcome new residents, handle move-in/move-out processes, and ensure timely completion of leasing paperwork.
- Address resident inquiries and concerns with empathy to help create a welcoming community.
Leasing & Marketing Support
- Under the direction of the Community Manager, coordinate and administer day-to-day leasing activities such as conducting tours, following up with potential residents, analyzing lease clauses, and updating property information in management systems.
- Contribute to the marketing efforts by maintaining an updated waitlist and preparing accurate traffic and vacancy reports.
Compliance & Record-Keeping
- Complete income certifications and re-certifications for residents in a timely manner to ensure compliance with affordable housing programs and regulatory requirements.
- Stay informed about and ensure adherence to Fair Housing, Landlord Tenant Laws, and other local, state, and federal laws.
Financial & Administrative Tasks
- Collect delinquent accounts according to legal guidelines and work with accounting to ensure accuracy of rent roll and accounts receivable.
- Process invoices and assist with vendor management under the Community Manager’s guidance.
Property Maintenance & Coordination
- Partner with the maintenance team to address repair and maintenance requests, inspect property and vacant units, and coordinate services with vendors to uphold property standards.
Team Collaboration
- Support the Community Manager in daily operations, handle various property management tasks, and foster a positive team environment.
- Build and maintain positive and professional relationships with residents, coworkers, and other departments.
Other duties as assigned by the Community Manager or Regional Manager.
Qualifications:
The requirements listed below are representative but not exclusive of the knowledge, skill, and/or ability required.
- Education & Experience: High school diploma or GED, with at least one year of experience in multifamily property management (HOTMA, WSHFC, or LITHC experience preferred).
- Customer Service & Communication: Excellent customer service skills with timely, effective verbal and written communication.
- English Proficiency: Ability to speak, read, and write in English.
- Attention to Detail: Strong organizational skills and high attention to detail.
- Math Skills: Proficient in mathematics.
- Technical Skills: Proficient with general computer use, internet, and property management software with a willingness to learn new programs.
- Training & Development: Able to complete required training within deadlines and attend additional learning sessions as needed.
Apply Today!
If you’re ready to join a company that values its people as much as its properties, apply today to be part of our dedicated team. Help us build a positive, thriving community and advance your career with Independent Living, Inc!
SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, caste, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination.
Job Type: Full-time
Pay: $27.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Experience:
- multifamily property management: 1 year (Required)
- HOTMA or LITHC: 1 year (Preferred)
Ability to Commute:
- Tukwila, WA 98168 (Required)
Ability to Relocate:
- Tukwila, WA 98168: Relocate before starting work (Required)
Work Location: In person