Please note: The salary range reflects the expected compensation for the role over time and does not represent the starting pay range.

Department/Location:

615 – Fundraising/National Headquarters

Job Title:

Associate Marketing Database Coordinator

Reports to:

Direct Marketing Supervisor

Salary Grade:

ý – Grade 10

($20.18 - $31.39/hour)

Type of position:

ý Full-time o Part-time

Minimum Hours: 8 /Day, Mon-Fri

o Exempt ý Nonexempt

Job Description - Overview: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Assist in providing reliable data and insights that foster and drive actionable decision making for DAV’s various fundraising programs in order to maximize donor engagement and revenue generation. These functions are achieved through campaign planning and development, data management and extraction, and results reporting.

Essential Functions:

Within the limits of authorized DAV policies, procedures, and programs, is responsible for and has commensurate authority to accomplish the duties set forth below:

Collaborate with the Direct Marketing Fundraising team to review/approve campaign data expenses and generate detailed cost to acquire or retain figures for each direct mail campaign
Create and manage data extractions for various external partners/projects
Ensure tests are structured appropriately to ensure the statistical validity of results
Create and update response reports in Excel for each fundraising campaign using DAV’s statistics and probability tools
Working closely with our strategic partners, proactively provide cross channel analytics, campaign analysis reports, and other statistical information to strengthen strategic decision making across all fundraising areas
Validate and adjust data transmissions from external sources that are synced with DAV systems
Work collaboratively with IT and Results Management to ensure integrity and proper functioning of the CRM and all fundraising specific procedures
Write queries to support reporting and dashboards
Develop production schedules with outsourcing firm, procurement, and Direct Marketing Specialists
Distribute daily production activity reports
Develop coding for tracking mail delivery
Monitor and verify mail delivery, both outbound and incoming
Maintain Direct Mail postage account balances and CAPS account
Attend seminars and other information sessions on fundraising database systems, analytics and reporting, and provide feedback on the highlights to the Fundraising management team
Assist Development team with production and gift processing functions as they relate to fundraising mailings and return processing
Maintain the annual joint cost allocation report
Document and maintain all processes and procedures in Fundraising document library such as OneNote
All other duties as assigned by management

Essential Skills and Experience:

High School diploma or equivalent
Preferred: 3-5 years’ experience in direct marketing or fundraising
Strong analytic background preferred
Preferred non-profit fundraising experience 3-5 years
Computer Science Marketing experience 3-5 years with relational database(s)
Strong database skills are required with the ability to communicate verbally and in writing in a clear and accurate manner
Possess the ability to bridge between data analysis and marketing/fundraising objectives
Possess computer system(s)/program knowledge; mid-level or better SQL/TSQL skills; proficiency with Microsoft Office Suite, and advanced skills in Excel
Individual should be detail oriented and effective at handling multiple projects simultaneously
Effective working in a team environment

Degree of Supervision:

No Supervisory Responsibilities

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: Job requires sitting up to ten hours a day and standing two to four hours a day. Body movement primarily in hand and arm functions associated with normal office activities. Hand and eye coordination, and hand dexterity is required for handwriting and keyboarding over prolonged periods of time. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires occasional lifting and/or carrying of no more than 25 pounds, and bending, squatting, pushing, and pulling.

Work Environment: The noise level in the work environment is usually minimal.

Associate Marketing Database Coordinator

About Disabled American Veterans