Boutique Manager & Brand Ambassador Specialist / High-End Hair Extensions
Boutique Manager & Brand Ambassador Specialist / High-End Hair Extensions
We are seeking a sharp, ambitious leader to join our team as a Boutique Manager for our Chicago location. The ideal candidate is a retail professional who lives and breathes fashion and beauty—someone who doesn't just manage a store, but understands how to build a community.
While your primary responsibility is the seamless operation and profitability of our high-end boutique, we are looking for a manager with a natural aptitude for social media. You should be someone who "gets" TikTok and Instagram trends and can authentically represent the Indique Hair brand to our Chicago audience. This is a perfect role for a retail veteran who is ready to use their creative eye to drive foot traffic and brand loyalty.
Boutique Operations & Sales (Primary Focus)
- Oversee all daily boutique operations to ensure a seamless, premium, and exceptional client experience.
- Lead by example to deliver outstanding customer service and resolve any client service issues with a "solutions-first" mindset.
- Maintain meticulous inventory accuracy and ensure the boutique is always visually stunning, organized, and fully stocked.
- Independently manage and resolve all boutique maintenance and operational issues, collaborating with the retail operations team as needed.
- Manage daily financial reports, deposits, and POS systems (Shopify) with high attention to detail.
- Support corporate with various administrative tasks as needed to maintain brand standards.
Social Media & Brand Aptitude
- Leverage social media platforms to attract new customers and keep our local community excited about our products.
- Produce authentic photo and video content (Reels, TikToks, Stories) that reflects the Indique Hair aesthetic and showcases our core products.
- Stay current on social media trends and track basic engagement to understand what resonates with our Chicago clientele.
- Collaborate with the corporate marketing team to execute local promotions that drive both in-store and online sales.
- Go “live” and adopt/utilize any new social media features as required
Requirements
- Proven experience in retail management, preferably within the beauty, fashion, or luxury goods sector.
- A strong "social media IQ"—you understand how to use digital platforms to tell a story and engage an audience.
- Exceptional communication skills and a high level of comfort being the "face of the brand" in the Chicago market.
- A genuine passion for the hair and beauty industry, with a keen eye for current aesthetic trends.
- Experience with Shopify or similar modern POS systems is a plus.
- A proactive, multitasker mindset—you can pivot from checking in a large inventory shipment to filming a quick "New Arrival" Reel without missing a beat.
- Familiarity with basic content tools (like CapCut, Canva, or in-app editors) and a desire to grow your digital marketing skillset.
Compensation & Benefits
- Generous product and personal beauty allowances.
- Comprehensive health, dental, and vision insurance.
- 401k plan with company match.
- Paid time off and life insurance.
To Apply: Please apply through Indeed. Please include your resume and a cover letter explaining your management philosophy and why you’re excited about the beauty industry. If you have any examples of social media work (professional or personal) that show off your style, feel free to include a link to employment@indiquehair.com!
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have the unique ability to balance effective store management with engaging content creation?
Experience:
- Retail/Storefront Operations and Sales: 3 years (Required)
- Professional Content Creation on TikTok and Instagram: 1 year (Preferred)
- Professional Social Media Content Management: 1 year (Preferred)
Ability to Commute:
- Chicago, IL 60622 (Required)
Work Location: In person