Brand and Content Manager

Brand & Content Manager
Contract Employee - Maternity Coverage from August 2026 - January 2028

As Brand & Content Manager, you own the strategy, execution, and quality of ServerMania's brand identity and content experience across all channels. You lead product positioning efforts, drive creative direction, manage social media presence, and oversee internal and external resources to produce consistent, high-impact content. This role also leads the website's structure and messaging and collaborates across departments to support product launches, campaigns, and long-term growth.

Responsibilities

• Develop and evolve ServerMania's brand identity across visual and messaging touchpoints
• Ensure brand consistency across all marketing assets including web, social, email, video, and product
• Build campaign messaging, battlecards, and product narratives in collaboration with Product and Sales teams
• Review and approve design deliverables to maintain high creative standards and alignment with strategy
• Own and execute the content strategy across blogs, knowledge base, web pages, emails, and video
• Manage writer output, provide structured briefs and feedback, and ensure brand voice consistency
• Oversee content quality assurance, and publish assets via the CMS
• Direct information architecture and visual hierarchy for the company website
• Manage internal linking strategies, page creation, layout planning, and navigation updates
• Collaborate with the dev team to implement SEO, UX, and conversion optimization best practices
• Mentor writers; delegate tasks to maximize impact and efficiency
• Work cross-functionally with Engineering, Dev, Sales and Ops to support content accuracy and alignment
• Track and manage content production spend; reduce costs through strategic outsourcing
• Respond to online reviews and social media feedback in a brand-aligned tone
• Oversee campaign execution across email, video, and product announcements
• Support CRM funnel design and automation for improved lead generation and conversion
• Analyze web, social, and content performance metrics; deliver insights to refine strategy
• Stay ahead of trends in branding, content, SEO, and hosting industry best practices

Required Skills & Attributes

• Creative, brand-first mindset with strong execution and project management skills
• Excellent written and verbal communication
• Deep understanding of digital content, UX, and performance marketing
• Social media fluency and platform trends awareness
• Ability to juggle priorities, collaborate across teams, and work independently

Experience Required

• 5+ years of experience in brand, content, or digital marketing, with proven ownership of multi-channel strategy and messaging
• Strong track record of leading brand direction across web, email, social media, and video platforms
• Experience collaborating with cross-functional teams (e.g., product, design, engineering) to deliver clear and compelling content
• Demonstrated ability to manage writers, vendors, or freelancers, with a focus on quality, consistency, and efficiency
• Skilled in content management systems (CMS), social scheduling tools, and basic performance reporting
• Strong written and verbal communication skills, with a brand-first mindset and attention to detail
• Comfortable managing both strategy and execution in a fast-paced, high-growth environment

About ServerMania

ServerMania, based in Stoney Creek, ON, Canada, has proudly cultivated a lasting legacy spanning over two decades. The company is dedicated to evolving into a workplace that not only meets the diverse needs of the current team but also sets the stage for a future workforce to flourish. Proudly certified as a Great Place To Work®, ServerMania is committed to a detailed review of every professional application, striving to build a workforce that thrives on happiness, health, and productivity.

Head Office: 205-1040 South Service Road, Stoney Creek, ON, L8E 6G3 Job Type: Full Time (Temporary Parental Leave Coverage) Location: Hybrid

To apply: Please answer application questions accurately as these are intended to get to know you a bit better - just like a cover letter would do - and show us what kind of experience and skills you would bring to the table. While we thank all applicants, only those selected for an interview will be contacted.

For additional information on our company, please visit our career page: www.servermania.com/careers.htm

This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional relevant duties and tasks may be assigned as part of the job function in a way that best supports the organizational needs.