CBS - BMC - Marketing Services - Associate_Marketing Program Coordinator
Job description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Discipline Brand & Marketing
Role Type Marketing Program Coordinator
Role Rank Associate | 66
Current Rank CS 66
The opportunity
The position is for a Marketing Program Coordinator within EY Global Delivery Services (GDS) Brand & Marketing pillar. We work hand in hand with the business to take services and solutions to market; bring our purpose, building a better working world, to life for our people, clients and communities; engage our people and build a high performing culture; and to build the commercial value and emotional resonance of the EY brand.
Through the collective power of Brand, Marketing and Communications (BMC), and the other teams and specialists we work with, we aim to build a better working world by driving commercial value through distinctive marketing and communications that deliver measurable market impact.
The Marketing Program Coordinator supports several BMC Programs within a BMC function. This role will support the planning, execution, coordination, and reporting of marketing programs, campaigns, and experiences across global markets.
1. Campaign & Project Coordination
- Support end‑to‑end coordination of marketing and experience campaigns and projects.
- Develop project plans, track progress, manage timelines, and highlight risks or delays.
- Maintain campaign calendars, key milestones, and documentation.
- Support briefing processes, scheduling, logistics, and internal coordination.
- Provide regular campaign status reports and updates to BMC leaders.
- Draft written promotional posts under guidance (e.g., social media posts, GTM updates, web posts, recruiting content, internal communications).
- Repurpose pre-existing content from events, bios, news, and thought leadership.
- Coordinate content posting across digital platforms including LinkedIn, Facebook, Twitter, YouTube, Instagram, intranet, and website.
- Work with service line, sector, and regional teams to ensure alignment of content and messaging across programs.
- Support planning and execution of a wide range of client and internal events (breakfast briefings, seminars, roundtables, conferences, hospitality events, etc.).
- Manage complete event logistics including:
o Participant list creation and RSVP management with regular updates
o Attendee communication and registration desk support
o Room and venue bookings; coordination with internal teams and external vendors
o Vendor onboarding, branding requirements (e.g., name badges), and collateral transportation
o Creation of delegate packs, briefing packs, and event materials
o IT support coordination, webcast forms, and technical requirements
- Be present at events for setup, coordination, and attendee welcome.
- Support post‑event activities including surveys, review documentation, follow‑up communication, and sharing replay links.
- Conduct event-related research and analysis.
- Coordinate stakeholder meetings, manage calendars, issue invites, and handle updates/cancellations.
- Track incoming requests, manage shared mailboxes, and assist with day-to-day BMC operational needs.
- Support invoicing, vendor management, purchase orders, and payment processing.
- Maintain accurate documentation for project tracking and campaign placements.
- Build and maintain dashboards and reports for campaign and digital performance.
- Monitor social media activity, website analytics, and engagement metrics using analytics tools.
- Compile post-event analytics, participant insights, and performance summaries.
- Conduct research for newsletters, forums, events, or industry topics as required.
- Support continuous process improvement by sharing insights and identifying opportunities for efficiency
- Project management experience – ideally professionally qualified.
- Experience in a corporate travel and events environment.
- Exceptional customer service skills with a proactive approach and strong commitment to quality.
- Affinity for digital properties including websites and social media, with experience writing specifically for these platforms.
- Digital campaign execution experience with a focus on multi‑channel analytics.
- Technology savvy and able to quickly come up to speed on various marketing tools and platforms (e.g., social media scheduling platforms, SharePoint, web content management systems, data analytics tools, etc.).
- Strong organizational skills with exceptional attention to detail and a process‑oriented mindset to manage high‑volume, high‑detail work in a fast‑paced environment.
- A real team player who works collaboratively in an agile, fast‑paced environment and demonstrates impact.
- Ability to quickly build knowledge of the business, including key priorities, internal structure, core offerings, and client issues across sectors, service lines, and geographies.
- Reactivity and the ability to manage emergencies, think out of the box, and adapt to last‑minute changes and dynamic business needs.
- Ability to drive change, innovation, process automation, and continuous improvements across the organization.
- Strong understanding of business environments, with the ability to investigate and propose service and process improvements.
- A bachelor's degree in any related discipline like Marketing, Business Studies or creatively similar
- 1-4 years’ experience in campaign coordination/Marketing environment/ BPO Services/ Project management or similar relevant work
- Excellent communication skills - written, oral, presentation and engagement
- Experience working with clients from different countries
- Proven ability to manage complex processes and projects at a global level
- High level of networking, team building and stakeholder management skills
- Good analytical and critical thinking skills
- Able to work outside of normal hours when required
- High level of accuracy and attention to detail
- Technical skills: advanced knowledge of MS Office, comfortable using IT database systems
- Strong knowledge of technology and various platforms including social media platforms, web content management platforms, data analytics, etc.
- B2B marketing skills, with experience in professional services or similar industries
- Marketing measurement and analytics knowledge
- To think strategically/end-to-end with result-oriented mindset
- To build rapport within the firm and win the trust of the clients
- Personal travel experience and geographic knowledge
- Interest on project management and technical/digital affinity
- Excel at spoken and written English in a global environment. Needs to have experience communicating with various cultures and to be able to articulate and grasp information in a very diverse environment where we deal with multiple accents and versions of English across the globe
- MS Office Word, Excel, Visio & PowerPoint) and working knowledge of Outlook and MS Team
- Data analytics (Google Analytics, Adobe Analytics)
- Social media aggregator tools (Sprinkler, Hootsuite)
- Data visualization
- Search Marketing (SEO, Google AdWords)
- Email marketing
- IT Database
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers to the complex issues facing our world today.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.