Community Assistant Manager - Multi Site - Jute and Slate

What you'll do - Includes but are not limited to:

Administrative

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. Work closely with the Community Manager to learn property management operations, including administrative and financial duties.
• Assist in developing a cohesive on-site team that reflects the organization's professionalism and quality.
• Conduct regular inspections of common areas, apartment units, and grounds to ensure cleanliness, safety, and compliance with building and health codes.
• Assist with move-in and move-out administration, including thorough apartment inspections.
• Understand and support financial and operational reporting requirements.

Financial

• Collect rent payments and ensure timely deposits for all income, adhering to State laws regarding rent collection and notices.
• Serve non-payment notices and follow up on delinquent accounts, coordinating eviction proceedings if necessary, under the guidance of the Community Manager.
• Maintain compliance with company accounting standards, including weekly and monthly reports.

Leasing and Marketing

• Promote available units by responding to inquiries, conducting tours, and showcasing property amenities.
• Assist in completing and maintaining accurate leasing documents in compliance with Fair Housing laws.
• Monitor competitive properties and market conditions to recommend pricing adjustments and marketing strategies.
• Support resident retention programs, including lease renewals and community engagement activities.

Leadership

• Provide support and guidance to the on-site team, addressing operational challenges effectively.
• Assume management responsibilities in the absence of the Community Manager.
• Ensure compliance with Fair Housing and other applicable regulations.

Customer Service

• Address resident service requests and concerns promptly and professionally, maintaining strong relationships.
• Ensure maintenance requests are completed within 24–48 hours, notifying residents of any delays.
• Assist with preparing security deposit dispositions promptly after move-out, ensuring compliance with State security deposit laws.

Compliance

• Ensure adherence to Fair Housing, ADA, and State landlord-tenant laws in all operations.
• Support the management company's policies on safety, injury prevention, and environmental hazards.

Qualifications

• Minimum of two years of property management, leasing, or related experience.
• This position requires a valid driver's license, as the role may involve travel between properties as needed.
• Proficiency in Microsoft Office Suite and property management software.
• Strong understanding of State landlord-tenant laws, Fair Housing standards, and local regulations.
• Strong communication, organizational, and leadership skills.
• Ability to problem-solve and adapt to changing priorities.
• Commitment to excellent customer service and resident satisfaction.
• Knowledge of basic accounting principles and operational best practices.

Who you are:

• Focused with high attention to detail
• Curious and proactive
• Growth-oriented and well-organized
• Disciplined and self sufficient
• A strong communicator
• Tech savvy

What's in it for you:

We believe people do their best work when they're supported—personally, professionally, and beyond. Here's what you can expect as part of our team:

• Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
• Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
• Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
• Work Model – Strong support for a work-life balance while keeping you connected and engaged.
• Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.