Manage and monitor the company’s social media platforms and online communities
Respond to comments, messages, inquiries, and customer concerns in a timely and professional manner
Create engaging content, captions, and community posts aligned with the brand
Build and maintain strong relationships with customers, followers, influencers, and community members
Monitor community feedback and provide reports or recommendations to management
Assist in planning and executing online campaigns, promotions, and events
Coordinate with the Marketing Team regarding announcements, promotions, and customer engagement strategies
Ensure that all community interactions reflect the company’s brand image and values
Track social media trends and suggest creative ideas to increase engagement and reach
Handle escalations and customer complaints professionally when needed
Prepare weekly or monthly reports regarding community growth, engagement, and performance

Pay: Php18,070.00 - Php19,000.00 per month

Benefits:

Work Location: In person

Community Manager