Consumer and Community Engagement Manager (Health Manager Lvl 2) - Perm/Temp PT
Requisition ID: REQ665772
Employment Type: Permanent Part Time/Temporary Part Time until January 2027, minimum 24 hours per week
Remuneration: $57.62 - $67.98 per hour + 12% Superannuation + Salary Packaging
Location: SWSLHD District Wide
Applications close: 14/06/26
Contact: Kate Jesus - District Manager, Consumer and Community Engagement Unit on 0408 969 127 | Kate.jesus@health.nsw.gov.au
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
The Consumer and Community Engagement Manager leads efforts to embed consumer partnerships across SWSLHD, working closely with staff, consumers, and communities to co-design healthcare services. The role promotes person-centered care by enabling meaningful engagement and supports compliance with NSQHS Partnering with Consumers, contributing to improved patient outcomes and hospital accreditation
Are You the Right Fit?
The ideal candidate is a passionate and adaptable professional who is committed to amplifying consumer and carer voices, bringing strong interpersonal skills and the ability to manage complex workloads in a fast-paced healthcare environment.
- Consumer-focused and collaborative – Demonstrates empathy, cultural awareness and active listening, with the ability to build strong relationships across community groups, frontline staff and executive stakeholders to enable meaningful consumer participation.
- Highly organised and adaptable – Capable of managing complex, high-volume work with strong attention to detail, while remaining flexible to attend community meetings and respond to evolving service needs.
- Strong communicator and change advocate – Excellent communication skills with the ability to support service development, promote feedback systems, and drive improvements that elevate consumer and carer involvement in planning, delivering and evaluating services.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
- Relevant tertiary qualifications in health related field, community development or previous experience in consumer and community engagement and/or similar field.
- Strong communication, negotiation and influencing skills, and the ability to communicate, network, work and consult effectively with members of the community, community groups, health professionals, health interest groups and Government agencies and other stakeholders.
- Demonstrated capacity to work independently and collaboratively as part of a high performing team with the ability to motivate and influence staff in a multidisciplinary context.
Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
If you’d like more details, we’re here to help.
- Position Information
- Applicants will be assessed against the criteria in the Position Description.
- How to Apply
- Read our application guide and tips for improving your application.
- Diversity, Culture & Inclusion
- We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au
- We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
- Aboriginal Workforce
- For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
- Financial Perks
- 12% superannuation
- Salary packaging and novated leasing via Smart Salary
- Annual leave with 17.5% leave loading (for full-time and part-time staff)
- One extra day off each month for full-time employees
- Work-Life Balance
- Flexible work options, including hybrid and varied hours (depending on the role)
- Paid maternity and parental leave
- Generous leave options like long service and carers leave
- Grow Your Career
- Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
- Health & Wellbeing
- Discounted gym membership through Fitness Passport
- Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
- Temporary visa holders
- May be considered if no suitable citizen or permanent resident is found.
- Vaccination Requirements
- All staff must meet NSW Health’s vaccination and screening requirements before starting.
- Child Safe Employment
- South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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