Dietary Services & Environmental Services Manager

Job Overview
Norwood Nursing Home is seeking an experienced and compassionate Dietary & Environmental Services Manager to lead the home's Nutrition, Housekeeping, Laundry, and Environmental Services programs. The successful candidate will ensure compliance with the Fixing Long-Term Care Act, 2021, Ontario Regulation 246/22, Public Health requirements, infection prevention and control standards, and organizational policies while promoting a safe, clean, and resident-centered environment.

The Dietary & Environmental Services Manager is responsible for the planning, organization, implementation, and evaluation of all nutrition and environmental support services within the home, ensuring high-quality resident care, satisfaction, and operational excellence.

Responsibilities

• Oversee daily dietary operations, including meal service, menu implementation, and resident dining experience
• Ensure compliance with provincial long term care standards, public health regulations, and food safety requirements
• Collaborate with Registered Dietitian to support resident nutritional needs and special diets
• Monitor food quality, temperature,portion control, sanitation, and safe food handling practices
• Manage dietary staff scheduling, training, performance evaluations, and coaching
• Maintain inventory control, ordering, and budget management for dietary supplies and food services
• Participate in care conferences and interdisciplinary team meetings as required
• Oversee housekeeping and laundry operations to maintain and a clean, safe, and comfortable environment
• Ensure infection prevention and control (IPAC) practices are followed
• Conduct regular environmental inspections and quality assurance audits
• Ensure compliance with workplace health and safety standards and emergency preparedness proedures
• Support outbreak management protocols and enhanced cleaning procedures when required

* Please note that there will be other duties assigned to you by the Administrator and/or Designate that must be completed accordingly*

Qualifications

• Diploma or degree in Food Service Management, Nutrition Management, Environmental Services, or related field
• Certified Dietary Manager (CDM) designation or equivalent preferred
• Member in good standing with professional association where applicable
• Minimum (2-5) years of leadership experience in long-term care, retirement, or healthcare settings
• Knowledge of long-term care legislation, infection prevention and control standards, and food safety regulations
• Food Handler Certification required
• Strong leadership, organizational, and communication skills
• Experience with staff supervision, scheduling, budgeting, and quality improvement initiatives
• Proficiency with Microsoft Office and electronic documentation systems

Skills & Competencies

• Resident-centered approach to care and service
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and conflict resolution skills
• High attention to detail and regulatory compliance
• Ability to work collaboratively in a fast-paced healthcare environment

We thank all applicants for their interest, however only those selected for an interview will be contacted

Pay: $22.00-$25.00 per hour

Work Location: In person