Digital Commerce Manager – Retail Partnerships
The Need:
We are seeking a Digital Commerce Manager – Retail Partnership candidate to serve as an embedded resource supporting one of our client's national retail partners. This role will be responsible for driving online business growth by enhancing digital presence, optimizing the consumer experience, and accelerating online sales and market share expansion across the U.S. The position will be based at the retailer’s headquarters to ensure close collaboration and alignment with internal teams and key stakeholders.
Goal of the mission is to grow the partner's market share as well as growing our client's brands share within the partner's ecosystem.
Location: South Bend, IN (Onsite)
Contract: Initial 1-Year term with right to extend. CTH is not currenly in scope or this position.
Work Status: Must be authorized to work in the U.S. (US Citizen preferred or permanent resident Green Card)
Day-to-day job responsibilities:
Strategic Relationship & Growth
- Serve as a digital partnership lead between our client and their partner, identifying and executing growth opportunities.
- Provide strategic insights and content recommendations to improve website conversion.
- Support execution of Customer Marketing Plan initiatives and act as the primary contact for new digital initiatives.
Customer Experience & Conversion
- Align our client's digital presence with their partner's customer journey (Welcome, Evaluation, Purchase).
- Improve conversion by optimizing taxonomy, reducing friction, minimizing drop-off, and enhancing Product Detail Pages (PDPs).
Operations & Business Growth
- Manage key operational functions, including purchase orders, inventory, forecasting, and allocation to improve product availability.
- Maintain accurate product content, catalogs, taxonomy, and new product setup to drive traffic, engagement, and conversion.
- Monitor and reduce out-of-stock issues while closing assortment gaps and expanding long-tail offerings.
- Drive growth in strategic categories and identify digital innovation opportunities.
- Improve operational efficiency between our client and their retail partner to reduce costs and enhance collaboration.
- Manage key operational functions, including purchase orders, inventory, forecasting, and allocation to improve product availability.
- Data Partnership, Reporting & Insights
- Share monthly reporting with agreed-upon KPIs to drive transparency and accountability.
- Analyze campaign and operational performance and share findings to inform future strategies.
- Build upon category trends to enhance product mix, positioning and product development
- Create scorecard to monitor business progress and performance
- Organize QBR (Quarterly Business Reviews) with key stakeholders
Must Have Requirements: All are required unless otherwise noted.
- Marketing degree, eCommerce/Digital Marketing with 5+ years of eCommerce and/or Digital marketing experience
- Strong understanding of online retail marketing approaches
- Excellent collaboration skills and demonstrated ability to author and present executive level presentations and communications (English required)
- Strong analytical/problem-solving skills and technical experience with Google Adwords and META Campaigns
- Back-end experience with managing purchase orders, inventory, forecasting, and allocation as well as maintaining product content, catalogs, taxonomy, and new product setup.
Work Schedule:
- Normal work hours 40 hrs/ week Monday – Friday
Travel Requirements:
- Very limited. This role is intended to be full-time onsite at our client's partner headquarters.
Size of group:
5-7 people in the team including
At The Hiring Group, our mission is to create a win-win situation for both our contractors and our clients, by focusing on the well-being of our contractor team. Our mantra is "Great Contractors Deserve Great Benefits." We provide our contractors with gold-level medical (employer paid at 50%), vision, and dental insurance, at least two weeks of PTO, 401k with employer match, training and development opportunities, and 24/7 dedicated consultant support. By investing in our contractors, we aim to increase employee retention, satisfaction, and productivity, which translates to increased value for our clients. We have been ranked several times on the Inc 5000 fastest-growing companies list, Best Places to Work in the U.S. by Inc Magazine, and Best Companies to Work for in South Carolina.
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