Events & Marketing Coordinator

Events & Marketing Coordinator

Kitchen Garden Café is a vibrant independent venue in the heart of Kings Heath, known for its unique blend of café culture, live music, workshops, and private events. We pride ourselves on creating memorable experiences with a warm, community-driven atmosphere.

We want a creative and proactive Events & Marketing Coordinator to join our team. This dynamic role combines start to end event delivery, social media management and administrative duties - it’s perfect for you if you thrive in a fast-paced, hands-on environment. If you believe you match our role requirements, we would love to hear from you.

About the Role

You’ll play a key part in supporting both our events and marketing functions - from helping clients plan memorable celebrations, to driving our social media presence and keeping day-to-day operations running smoothly. The ability to adapt and transition between diverse job requirements, people, processes or platforms, is key to being successful in this exciting role opportunity.

Are you:

A confident and clear communicator

Adaptable and a quick learner

Creative and on point with marketing strategies

Flexible in your approach and able to multi task

Detail-oriented with excellent organisation and administration skills

Solutions-focused in problem solving

Key Responsibilities

Marketing & Social Media

• Execute social media strategies that grow our audience, boost engagement, and
• strengthen our brand presence.
• Plan and manage content across platforms (Instagram, Facebook, TikTok) in line with business goals.
• Create engaging, on-brand content - including copy, images, videos, stories, and reels.
• Analyse social media performance, prepare reports, and provide actionable insights for improvement.
• Support wider marketing initiatives, such as newsletters, campaigns, and website updates (WordPress experience desirable).

Event Coordination

• Manage client enquiries, conduct venue show rounds, and support clients throughout
• the booking process.
• Prepare detailed function sheets, and manage trackers and internal communications to ensure seamless event delivery.
• Coordinate with the kitchen, bar, and service teams to meet event requirements and timelines.
• Assist with event setup and breakdown when required, ensuring that quality control and standards are maintained at all times.
• Support marketing efforts for events, including photography, social content and client follow-ups.
• Build and maintain strong relationships with clients to encourage repeat business and positive feedback.

Administrative Duties

• Handle day-to-day administrative tasks such as scheduling, database management,
• and responding to emails and calls.
• Maintain accurate booking systems and event calendars.
• Prepare invoices, track payments, and support financial reconciliation for events.
• Assist with staff rotas, supplier coordination, and general office organisation.
• Produce reports on event performance, bookings, and client feedback.

Desired Experience & Skills

Experience is preferred but full training will be provided. We are looking for an adaptable and quick-learning individual.

Demonstrated confidence and excellent communication skills, with the ability to speak to diverse audiences. (essential)

Experience in hospitality, events, or venue management.

Experience in team coordination or supervision.

Strong social media management and content creation skills.

Excellent copywriting and visual storytelling skills.

Experience using Canva and WordPress. (desirable)

Confident using Microsoft Office and general admin systems.

Ability to work evenings and weekends when required for events (essential)

We Offer

Flexible hours

Opportunity to increase hours through café or bar shifts if desired.

A creative and collaborative working environment.

Opportunity to grow with an independent, well-loved Birmingham venue.

Job Type: Part-time

Pay: £12.60-£13.00 per hour

Benefits:

• Casual dress
• Discounted or free food
• Employee discount

Education:

• A-Level or equivalent (preferred)

Work Location: In person