LATAM Account Manager – Creator & Social Media Operations

• Mexico City | Full-Time | Hybrid Work Model
• Regional LATAM Role
• Social Media | Creator Management | Digital Operations

We are looking for a proactive, people-oriented, and highly organized professional to join our LATAM team and support the growth and operational success of creator agencies and livestreaming communities across the region.

This position is ideal for candidates with backgrounds in account management, social media, creator support, operations, partnerships, community management, or digital entertainment.

You will work closely with agencies and creators, helping improve performance, engagement, retention, and overall operational execution in a fast-paced international environment.

IMPORTANT – Read Before Applying

This role has mandatory requirements.

Applications that do NOT meet ALL requirements below will not move forward in the process:

• Fluent or Native English (written and spoken)
• Currently living in Mexico City (CDMX)
• Available to work onsite at least 4 days per week
• Bachelor’s Degree completed

Please apply only if you meet ALL requirements above.

Key Responsibilities

• Manage relationships with partnered agencies across LATAM
• Support agencies in their daily operational activities
• Monitor creator and agency performance metrics
• Help improve recruitment, retention, engagement, and activity levels
• Follow up on monthly goals and operational targets
• Analyze data and provide actionable recommendations
• Coordinate with internal teams to improve operational processes
• Support the execution of campaigns, activities, and engagement initiatives
• Identify growth opportunities and operational risks within the region
• Maintain strong communication with external partners and stakeholders

We’re Looking For Someone Who Is:

• Strong in communication and relationship building
• Organized and detail-oriented
• Comfortable working with KPIs and operational data
• Solution-oriented and proactive
• Able to multitask in a fast-paced environment
• Passionate about social media, creators, entertainment, or digital platforms
• Team-oriented with strong execution skills

Preferred Experience

Experience in any of the following areas is highly valued:

• Account Management
• Creator Support
• Livestreaming Platforms
• Social Media Operations
• Customer Success
• Community Management
• Agency Operations
• Digital Media
• Entertainment Industry
• Talent Management

What We Offer

✔ Competitive salary
✔ Performance-based bonuses
✔ Career growth opportunities in an international company
✔ Exposure to LATAM regional operations
✔ Collaborative and multicultural environment
✔ Company laptop and phone
✔ Hybrid work schedule (4 office days + 1 home office day)
✔ Additional Christmas bonus (+15 extra days)
✔ Medical and healthcare discount benefits
✔ Employee discount programs
✔ Payroll loan benefit after probation period

Job Type: Full-time
Work Location: Mexico City (Hybrid/In-Person)

Job Type: Full-time

Pay: $30,000.00 - $35,000.00 per month

Work Location: In person