Lead Contents Technician – Bilingual (English/Spanish) | Paid Training | Growth to Project Manager
Lead Contents Technician
Bilingual (English/Spanish) Preferred Full-Time Growth Path to Project Manager
$22 – $29 per hour + Benefits Paid Training Advancement Guaranteed
Are you the kind of person who takes charge, keeps a team organized, and genuinely cares about doing right by others?
Do you stay calm under pressure and take pride in your work — especially when it matters most to someone?
If you’re bilingual, hard-working, and ready to grow into a leadership career — we want to meet you.
About the Role
When a homeowner experiences a fire, flood, or major disaster, their belongings — their memories — are at risk. We step in to carefully pack, restore, and return those items. As our Lead Contents Technician, you are the face of our team on-site and in the warehouse. You will lead a crew, communicate directly with high-end homeowners during one of the most stressful moments of their lives, and ensure every project is handled with precision and compassion.
This is not just a labor job. This is a leadership role for someone who wants a real career — with a clear path to Project Manager.
Why You’ll Love This Job
- Paid training — we invest in you from day one, no experience required in this industry
- Clear career path: Lead Technician → Project Manager — your growth is our mission
- Work alongside a tight-knit team that respects each other and the people we serve
- Use cutting-edge software to manage real projects
- Earn more as you grow — three pay stages based on your performance, not just tenure
- Bilingual skills are a true asset and valued by our clients and company
Who We’re Looking For
You don’t need a resume full of restoration experience. You need the right mindset and character. We’re looking for someone who:
- Leads with empathy — homeowners are in crisis; you make them feel heard and cared for
- Communicates clearly and confidently in English and Spanish
- Stays organized when juggling multiple tasks and shifting priorities
- Makes decisions without needing to be micromanaged
- Takes ownership of their team, their jobsite, and their results
- Shows up, works hard, and holds a high standard for themselves
- Has a valid driver’s license, clean driving record, and reliable transportation
- Can safely lift 50–75 lbs and is comfortable working in varied environments
What You’ll Do Day-to-Day
- Lead your crew through pack-out, restorative cleaning, storage, and pack-back of homeowner contents
- Communicate professionally with homeowners, insurance carriers, and vendors
- Inventory and document contents using iCat software with accuracy and care
- Train and mentor crew members and warehouse staff
- Operate box trucks, forklifts, and specialized cleaning equipment safely
- Complete all project paperwork accurately and on time
- Troubleshoot salvageability questions and resolve client concerns on the spot
- Maintain a clean, safe jobsite and warehouse environment
- Respond to occasional after-hours emergency calls when homeowners need us most
Benefits
- 6 paid holidays per year (New Year’s, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas)
- 5–10 days PTO per year, accrued after 30 days
- 1 unpaid flex day per year for your birthday
- Healthcare reimbursement for qualifying expenses
- $30/month smartphone reimbursement
- 1.5x overtime rate for emergency work exceeding 40 hours
- Paid training and certification opportunities
Requirements
- Bilingual (English/Spanish) strongly preferred
- Valid driver’s license with an insurable driving record
- Reliable transportation to and from our facility
- No felony convictions for criminal or violent crimes within the last 10 years
- Ability and willingness to occasionally respond to after-hours emergency calls
If you’re ready to lead a team, grow your career, and make a real difference for families in their hardest moments — apply now.
We will train the right person. What we can’t teach is character, work ethic, and heart. Bring those, and the rest is on us.
Job Summary
Pay: $22.00 - $29.00 per hour
Benefits:
- 401(k) matching
- Cell phone reimbursement
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
Work Location: In person