Manager, Social & Content Marketing | Irvine, CA or UK

The Manager, Social & Content Marketing, is responsible for shaping how Blizzard shows up daily across global social and community platforms. This role drives meaningful player engagement through platform strategy, real-time interaction, and community amplification. Acting as a connective layer between development, marketing, regional teams, and ambassadors, the role ensures the player's voice and sentiment are represented clearly and consistently. Success is measured by sustained engagement, cultural relevance, and trust with Blizzard’s global player communities.

This role owns Blizzard-wide social engagement strategy across priority platforms, with a focus on conversation, responsiveness, and community vitality. The position partners closely with franchise teams, regional marketing, community management, and external agencies. Success requires independent judgment, expert platform knowledge, and influence without authority. The role balances proactive planning with reactive engagement in a live-ops environment. Outcomes are measured through engagement health, platform growth, and quality of player interactions.

This role offers a flexible hybrid work week, with a mix of remote and on-site days. While hybrid is the standard arrangement, you're also welcome to work on-site full-time if you prefer. Our primary studio location is in Irvine, CA or potential remote options in the UK.

Responsibilities:
Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• Lead social engagement strategy across priority platforms: Define how Blizzard engages players on platforms such as X, Instagram, TikTok, Discord, Reddit, and emerging channels, ensuring consistency and relevance at scale.

• Own day-to-day platform management and execution: Oversee publishing, moderation alignment, and real-time interaction to ensure Blizzard maintains an active, credible, and player-first presence.

• Drive Discord and Reddit expansion: Build and nurture active communities, establishing best practices, engagement rhythms, and clear success metrics.

• Serve as voice-of-player signal owner: Monitor sentiment, surface trends, and synthesize community feedback into actionable insights for marketing, development, and leadership partners.

• Enable dynamic and reactive engagement: Lead rapid-response posting and conversation during live moments, announcements, and issues, balancing brand voice with player empathy.

• Partner with franchise and regional teams: Act as a bridge between global strategy and local execution, ensuring alignment while allowing regional nuance and cultural relevance.

• Integrate ambassador programs into social ecosystems: Elevate ambassador activity into social channels, showcasing vibrant inner-community layers that drive retention and advocacy.

• Collaborate on content strategy and production: Partner with internal teams and external agencies to brief, produce, and publish engagement-led content that supports broader campaigns.

• Support multi-game and multi-campaign demands: Provide engagement leadership across concurrent launches, live-ops beats, and evergreen content.

• Establish engagement KPIs and reporting: Define success metrics, analyze performance, and continuously optimize platform and engagement approaches based on data and insight.

Minimum Requirements

• 12+ years of experience in social media, digital engagement, or community-adjacent marketing roles.

• Demonstrated expertise managing global social platforms and high-following player or consumer communities.

• Proven ability to operate independently as a subject-matter expert influencing cross-functional partners.

• Strong experience translating audience sentiment and data into strategic recommendations.

• Bachelor’s degree or equivalent professional experience.

Bonus:

• Experience in gaming, entertainment, or live-service consumer products.

• Hands-on expertise with Social Media content, Discord, Reddit, and creator- or ambassador-driven ecosystems.

• Familiarity with social listening, analytics, and community intelligence tools.

• Experience working with global or regional marketing teams.

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.