Marketing and Communications Coordinator

An exciting opportunity is available for a MARKETING AND COMMUNICATIONS COORDINATOR to join our growing team.

WHO WE ARE

Community Housing Coverage is a subsidiary of the British Columbia Non-Profit Housing Association. We support affordable housing providers by offering a unique self-insurance model that pools resources, shares risk and reinvests back into the community housing sector. Our goal is simple: to help every housing organization, no matter how big or small, gain the stability and protection they need to succeed.

We're not an insurance company or broker-we're a dedicated partner helping the affordable housing sector navigate the insurance world with the best possible service.

YOUR NEW ROLE

We’re looking for Marketing and Communications professional with strong writing and editorial skills to help strengthen how CHC engages with the sector and broader community in a fast-moving, start-up environment.

We’re looking for a sharp eye for detail and someone who takes pride in producing polished, accurate, and thoughtful work, with a focus on strategic communications, organizational storytelling, and helping communicate CHC’s mission and impact in a clear and grounded way.

This is a collaborative and evolving role within a growing organization. We’re looking for someone who’s ready to contribute ideas, support a range of communications and marketing initiatives, and grow alongside the team.

WHAT YOU WILL DO

· Write, edit, design, and coordinate content and materials for digital and print communications, including newsletters, reports, presentations, brochures, website content, speaking notes, interviews, testimonials, and other organizational materials.

· Draft internal communications and collaborate with multiple departments to ensure consistent messaging and alignment across teams.

· Ensure all public-facing materials adhere to organizational brand standards, tone, and accessibility guidelines.

· Maintain and update website content using a content management system (e.g., WordPress).

· Support member and client communications by ensuring timely, professional responses across communication channels, including the main phone line and shared inboxes.

· Plan and execute targeted marketing campaigns to support program promotion, audience engagement, and organizational growth.

· Manage social media platforms and email marketing campaigns, including content scheduling, audience targeting, and engagement strategies.

· Monitor and analyze campaign performance using tools such as Excel, HubSpot, and Monday.com, and adjust strategies based on insights.

· Prepare reports summarizing campaign performance, digital engagement, event outcomes, and survey results, and provide data-driven recommendations.

· Support relationship-building and sector engagement initiatives by coordinating events, conferences, education sessions, outreach activities, and trade show participation.

· Support member feedback initiatives, including surveys (e.g., NPS, CSAT), and contribute to improving communications, marketing strategies, and overall member experience.

· Provide cross-functional support during peak periods, special projects, and team absences to ensure continuity of operations.

WHAT YOU'LL NEED TO SUCCEED

Education requirements

Post-secondary education in communications, journalism, public relations, marketing, English, or a related field is required.

Experience

• Minimum 3 years of experience in marketing, communications, public relations, journalism, or a similar role.
• Demonstrated experience developing and coordinating content across multiple channels, including print, digital, web, email, and social media.
• Strong writing, editing, and proofreading skills, with a high level of accuracy and attention to detail.
• Experience supporting marketing campaigns, communications initiatives, or event coordination.
• Ability to collaborate effectively with cross-functional teams and multiple stakeholders in a dynamic, evolving environment with flexibility and initiative.
• Experience working in non-profit, member-based, or mission-driven organizations is considered an asset.

Technical skills

• Proficiency in content management and digital platforms (e.g., WordPress, HubSpot) for website updates, email campaigns, and content publishing.
• Experience with social media and email marketing tools, including content scheduling, coordination, and performance tracking.
• Proficiency in design tools such as Canva and Adobe Creative Suite (Illustrator, InDesign) to create and edit materials.
• Experience using CRM, project management, and reporting tools (e.g., HubSpot, Monday.com, Excel) for campaign tracking and workflow coordination.
• Strong working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel), including reporting and presentations.

Soft skills

• Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences. (Writing test may be required).
• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines.
• Collaborative and relationship-oriented, with the ability to build effective working relationships internally and externally.
• Strong interpersonal and customer/member service skills, with a responsive and solutions-focused approach.
• Professional and confident representing the organization at sector events, conferences, and trade shows.
• Ability to work both independently and as part of a team.

Physical skill requirements

· The role may require standing or walking for extended periods, and occasional lifting of up to 25 lbs (up to 50 lbs), including set-up, adjustment, and movement of event-related materials.

SUPERVISORY RESPONSIBILITY

N/A

WHAT WE OFFER

The salary range for this position is $53,600 to $67,000, and it will be determined based on the candidate's skills, experience, and qualifications.

At CHC, we value what you bring to the team. Here's a little of what you'll get:

· Flexible hours to give you space to think and innovate.

· 3% RRSP matching.

· Vacation allotment starts at 20 days and increases with tenure.

· Premium coverage on extended health and dental care.

· Health spending account.

· Basic life insurance.

· 2-week winter office closure (in addition to vacation days).

· Birthday Off

· Hybrid work model (minimum 3 days in-office per week). After probation period.

· A supportive, team-oriented culture where we lift each other up

ADDITIONAL INFORMATION

· Flexible work schedules involving the occasional evening/weekend work due to participation in project events.

· Some travel throughout British Columbia required.

· A valid driver’s license is preferred.

WHAT YOU NEED TO DO NOW

Ready to join our team? Submit your Resume and Cover Letter (optional) on Indeed or Follow these simple steps to apply through our Housing Job Match portal:

1. Visit the Housing Job Match portal: Go to Housing Job Match and create an account if you don't already have one. https://housingjobmatch.ca/job/marketing-and-communications-coordinator-vancouver-british-columbia-…

2. Complete your profile: Ensure your profile is up to date with your resume, cover letter, and any relevant information about your skills and experience.

3. Search for our job posting: Use the search bar to find the job posting by entering the job title: Marketing and Communications Coordinator or search by our organization, CHC.

4. Submit your application: Once you’ve located the job posting, click "Apply Now" and follow the instructions to submit your application through the portal.

5. Track your application: You can log into your Housing Job Match account at any time to track the status of your application.

We look forward to reviewing your application!

Community Housing Coverage is equal opportunity employer that considers organizational diversity in our hiring. We are located on the unceded territories of the Skwxwú7mesh (Squamish), Səlílwətaʔ (Tsleil-Waututh), xʷməθkʷəyəm (Musqueam) peoples. Our work takes place throughout the ancestral lands and the many unceded territories of over 200 distinct First Nations in British Columbia.

Pay: $53,600.00-$67,000.00 per year

Benefits:

• Dental care
• Flexible schedule
• Life insurance
• Paid time off
• RRSP match

Work Location: Hybrid remote in Vancouver, BC V5L 3Y3