Marketing, Business Development & Operations Coordinator

Help Build the Growth Engine Behind a Scaling Technology Business

At Zexi Ltd, we deliver audio-visual and workplace technology solutions that help businesses communicate and operate more effectively.

We are a growing business, and we’re looking for a highly organised, commercially minded individual to take ownership of customer growth activity, marketing execution, and operational structure within the company.

This is a hands-on, high-responsibility role in a small but fast-moving team.

You will work closely with leadership and directly alongside a part-time Sales & Purchasing Coordinator, who manages purchasing activity, supplier coordination, and sales order processing.

This role focuses on the commercial flow of the business — driving customer engagement, supporting marketing-led growth, improving pipeline discipline, and ensuring opportunities are actively progressed through the business.

This is ideal for someone who wants real ownership & variety in a role.

The Role

You will be responsible for helping keep the business commercially structured, active, and growing.

You will ensure that:

• Customer enquiries are followed up consistently
• Sales opportunities are actively progressed and not lost in the system
• Marketing activity is executed and directly supports pipeline growth
• Customer relationships are developed and maintained
• Leadership has clear visibility of commercial activity and performance

You will act as a key connector between marketing activity, customer communication, sales progression, and operational delivery.

Key Responsibilities

Marketing & Growth Execution (Hands-On Ownership)

• Take an active, hands-on role in driving marketing activity that supports business growth
• Manage CRM systems, pipeline organisation, and customer segmentation
• Create and execute customer follow-up campaigns and generate repeat business and referrals
• Coordinate customer testimonials, case studies, and project showcases
• Drive consistent lead follow-up processes, improve conversion from enquiry to order
• Work closely with leadership to implement practical, results-driven marketing initiatives
• Use modern technology, automation, and AI tools to improve marketing efficiency and output

Operational Coordination (alongside Sales & Purchasing Support role)

• Work alongside the part-time Sales & Purchasing Coordinator to ensure smooth order processing and supplier coordination
• Ensure commercial commitments are aligned with operational delivery
• Support scheduling and coordination between sales, suppliers, and engineering teams
• Help maintain structure across live projects and customer delivery activity

Customer & Commercial Coordination

• Improve flow of customer communication across enquiries, quotations, and follow-ups
• Actively drive progression of sales opportunities through structured follow-up
• Build strong customer relationships throughout the sales cycle and beyond
• Improve conversion rates through consistent communication and engagement
• Ensure a high-quality and responsive customer experience

Systems & Business Organisation

• Maintain accurate CRM and commercial data integrity
• Improve internal workflows, processes, and business structure
• Support reporting and visibility of commercial activity
• Help implement more efficient ways of working using systems and AI tools

What We’re Looking For

We are looking for someone who is:

• Customer Focussed, Highly organised with strong attention to detail
• Commercially minded with an interest in sales and growth
• Confident taking ownership of marketing activity and follow-up processes
• Proactive, reliable, and able to manage multiple priorities
• Comfortable working in a small, fast-moving business environment
• Interested in marketing, systems, and business improvement

You may come from:

• Sales support or internal sales roles
• PA / Executive Assistant roles with commercial exposure
• Marketing coordination or CRM-based roles
• Operations or office management positions
• Customer service roles with strong commercial awareness

Why Join Zexi?

• Real ownership across marketing, sales support, and operations
• Direct impact on business growth and customer relationships
• Reporting to CEO/leadership team
• Opportunity to develop into Commercial Manager / Operations Lead roles
• £30,000 salary + performance bonus
• Company pension
• Free on-site parking

Apply Now

If you are someone who enjoys taking ownership, driving customer engagement, executing marketing activity, and helping a business grow through structure and consistency, we would like to hear from you.

Please send your CV and a short introduction outlining your experience and interest in the role.

Pay: From £28,000.00 per year

Work Location: In person