Marketing/Receptionist Coordinator

MARKETING, CONTENT HYBRID FRONT DESK RECEPTIONIST POSITION

Location: Goodwood, Cape Town
Employment Type: Full-Time
Salary: Approximately R15,000 per month (depending on experience)

About the Opportunity

We are a growing entrepreneurial business group operating across multiple industries including:

• Vehicle Hire and Luxury car hire
• Laundry & Customer Services
• E-Commerce & Product Sales
• Hospitality & Guest Services
• Events, Expos & Brand Activations

We are looking for a dynamic, ambitious and highly organised individual to join our team as a Marketing, Content & Coordinator.

This role is primarily focused on marketing, content creation, social media management and digital advertising across multiple businesses. The successful candidate must have a strong understanding of social media platforms, content creation, audience engagement and digital marketing, with experience or knowledge of Google Ads being highly advantageous.

The position will involve managing and growing our online presence across Instagram, TikTok and Facebook, assisting with content planning and creation, coordinating marketing campaigns, supporting Google Ads initiatives and helping build brand awareness across our businesses.

In addition to the marketing function, the successful candidate will also assist with customer service, reception duties, administration, hospitality support and general business operations where required.

We regularly participate in expos, trade shows, events and brand activations, and the successful candidate may be required to assist with event preparation, content creation and marketing support at these events.

We are looking for someone who is proactive, professional, energetic and eager to grow with a fast-moving business group. This is an excellent opportunity for someone who wants hands-on exposure to multiple industries while playing a key role in building and promoting growing brands.

Key Responsibilities

Marketing & Social Media

Manage and grow social media platforms across multiple businesses, including:

• Instagram
• TikTok
• Facebook

Responsibilities include:

• Planning and scheduling content
• Managing content calendars
• Writing captions and marketing copy
• Responding to enquiries and messages
• Growing audience engagement and followers
• Monitoring social media performance
• Assisting with marketing campaigns
• Building brand awareness across multiple businesses

Digital Marketing

Assist with:

• Google Ads campaign management
• Meta advertising campaigns
• Website updates
• Lead generation initiatives
• Marketing reporting and analytics
• Campaign performance tracking

Content Creation & Media

A key part of this role will involve creating and managing content across our businesses.

The successful candidate should be comfortable:

• Taking professional photos and videos
• Creating Instagram Reels and TikTok content
• Operating DJI equipment and cameras
• Capturing content at events, expos and activations
• Editing photos and videos
• Producing marketing content for social media and advertising
• Assisting with product launches and campaigns
• Capturing behind-the-scenes content
• Building engaging visual content for growing brands

Experience with platforms such as:

• Canva
• Adobe Express
• Lightroom
• Premiere Pro
• Similar editing software

will be advantageous.

The successful candidate should be comfortable appearing on camera when required and confident engaging with customers, guests and team members while creating content.

Reception & Customer Service

Responsibilities include: Sitting front desk at the Laundromat

• Welcoming and assisting customers
• Managing enquiries
• Handling bookings and appointments
• General front desk responsibilities
• Providing excellent customer service
• Maintaining a professional and organised front-of-house environment

Hospitality & Guest Relations

Assist with:

• Guest communication
• Guest check-ins and check-outs
• Property inspections
• Coordination with service providers
• Assisting with guest requests
• Maintaining excellent customer experiences

Administration & Operations

Assist management with:

• General administration
• Scheduling and diary management
• Data capturing/Invoicing use of Zoho software is advantageous but simple to use
• Supplier communication
• Project coordination
• Operational support
• General business assistance where required

REQUIREMENTS:

Essential

• Previous social media management experience
• Strong understanding of Instagram, TikTok and Facebook
• Excellent communication skills
• Strong organisational abilities
• Professional appearance and attitude
• Own reliable vehicle
• Valid driver's licence
• Computer literacy
• Ability to work independently
• Strong attention to detail
• Positive and proactive mindset
• Comfortable working in a fast-paced environment

Advantageous

• Google Ads experience
• Meta Ads experience
• Canva experience
• Photography and videography skills
• Content creation experience
• Hospitality experience
• Customer service experience
• Marketing qualification or relevant industry experience

The Ideal Candidate

We are looking for someone who is:

• Young and ambitious
• Energetic and motivated
• Creative and forward-thinking
• Professional and reliable
• Well-presented
• Highly organised
• Adaptable and resourceful
• Comfortable taking initiative
• Solution-oriented
• Able to work across multiple projects and businesses
• Looking for long-term growth opportunities

Working Hours

Standard business hours apply.

Flexibility is important, as occasional weekend work or after-hours assistance may be required for:

• Events and expos
• Content creation
• Guest assistance
• Marketing campaigns
• Operational requirements

Why Join Us?

This role offers exposure to a wide variety of industries and business operations, including:

• Digital Marketing
• Social Media Management
• Content Creation
• Vehicle car hire and luxury car hire
• E-Commerce
• Hospitality
• Customer Service
• Events & Expos
• Business Operations
• Entrepreneurial Business Development

You will work directly alongside management and gain hands-on experience in growing businesses, building brands and developing operational systems.

This is an excellent opportunity for someone who wants more than a standard office position and is looking to build a long-term career with significant growth potential.

To Apply

Please send:

• Your CV
• A recent photo
• Examples of social media pages you have managed (if available)
• Examples of content you have created (if available)

We are looking for someone who wants to grow with a dynamic business group and become an important part of a long-term vision.

Pay: R13 000,00 - R15 000,00 per month

Work Location: In person