Patient Experience & Marketing Coordinator (Part-Time)

Job Overview

ABA Aesthetics is a growing luxury medical aesthetics practice in Rockwall, TX dedicated to helping patients look and feel their best through personalized, natural-looking aesthetic treatments. We are seeking a motivated, organized, and personable Patient Care & Marketing Coordinator to join our team.

This position is ideal for a student or recent graduate pursuing a career in marketing, aesthetics, communications, or healthcare administration who is looking to gain experience in the medical aesthetics industry.

Role Description

The Patient & Marketing Coordinator is a part-time hybrid role based in Rockwall, TX, with the flexibility to perform tasks remotely. The position is primarily remote except for a filming day (2hrs) in office on Fridays. This role involves supporting patient interactions (calls/scheduling), lead nurturing and filming content in-office once per week. While this role includes content creation and marketing support, the primary responsibility is focused on new lead nurturing & making prospective patients feel welcomed, informed, and confident throughout their experience with our practice.

Compensation

• $16/hour (part-time, 16 hours per week)—Thursday, Friday (hybrid), Saturday and Monday
• Commission for each new client consultation booked & completed
• 25% employee discount on ABA Aesthetics services after completion of the introductory period
• Opportunity to gain valuable experience in the medical aesthetics industry
• Growth opportunities within a rapidly growing practice

Qualifications

• Currently enrolled in or pursuing a degree in Nursing, Marketing, Healthcare Administration, Communications, Public Relations, Business, Pre-PA, or a related field
• Strong interest in aesthetics, skincare, cosmetic dermatology, wellness, or medical aesthetics
• Previous experience working in a medspa, dermatology office, plastic surgery practice, dental office, wellness clinic, or healthcare setting is strongly preferred
• Comfortable speaking with prospective patients by phone
• Strong customer service and communication skills
• Organized, detail-oriented, and dependable
• Comfortable creating photo and video content using a smartphone
• Professional appearance and demeanor
• Reliable transportation

Responsibilities

• Answer incoming patient calls, texts, and inquiries
• Respond to new leads and consultation requests
• Follow up with prospective patients and nurture leads
• Schedule consultations and appointments
• Confirm upcoming appointments and reduce no-shows
• Reactivate inactive patients and assist with patient retention
• Request and manage patient reviews
• Film treatment, educational, and behind-the-scenes content
• Capture before-and-after photos and videos
• Maintain organized lead tracking and patient communication records

How to Apply

Please submit:

• Resume/CV
• Instagram handle (if applicable)
• A brief paragraph explaining:

-Why you are interested in the aesthetics industry

-Why you would be a great fit for ABA Aesthetics

Pay: $16.00 per hour

Benefits:

• Employee discount
• Work from home

Work Location: Hybrid remote in Rockwall, TX 75032