Patient Experience & Marketing Coordinator (Part-Time)
Job Overview
ABA Aesthetics is a growing luxury medical aesthetics practice in Rockwall, TX dedicated to helping patients look and feel their best through personalized, natural-looking aesthetic treatments. We are seeking a motivated, organized, and personable Patient Care & Marketing Coordinator to join our team.
This position is ideal for a student or recent graduate pursuing a career in marketing, aesthetics, communications, or healthcare administration who is looking to gain experience in the medical aesthetics industry.
Role Description
The Patient & Marketing Coordinator is a part-time hybrid role based in Rockwall, TX, with the flexibility to perform tasks remotely. The position is primarily remote except for a filming day (2hrs) in office on Fridays. This role involves supporting patient interactions (calls/scheduling), lead nurturing and filming content in-office once per week. While this role includes content creation and marketing support, the primary responsibility is focused on new lead nurturing & making prospective patients feel welcomed, informed, and confident throughout their experience with our practice.
Compensation
- $16/hour (part-time, 16 hours per week)—Thursday, Friday (hybrid), Saturday and Monday
- Commission for each new client consultation booked & completed
- 25% employee discount on ABA Aesthetics services after completion of the introductory period
- Opportunity to gain valuable experience in the medical aesthetics industry
- Growth opportunities within a rapidly growing practice
Qualifications
- Currently enrolled in or pursuing a degree in Nursing, Marketing, Healthcare Administration, Communications, Public Relations, Business, Pre-PA, or a related field
- Strong interest in aesthetics, skincare, cosmetic dermatology, wellness, or medical aesthetics
- Previous experience working in a medspa, dermatology office, plastic surgery practice, dental office, wellness clinic, or healthcare setting is strongly preferred
- Comfortable speaking with prospective patients by phone
- Strong customer service and communication skills
- Organized, detail-oriented, and dependable
- Comfortable creating photo and video content using a smartphone
- Professional appearance and demeanor
- Reliable transportation
Responsibilities
- Answer incoming patient calls, texts, and inquiries
- Respond to new leads and consultation requests
- Follow up with prospective patients and nurture leads
- Schedule consultations and appointments
- Confirm upcoming appointments and reduce no-shows
- Reactivate inactive patients and assist with patient retention
- Request and manage patient reviews
- Film treatment, educational, and behind-the-scenes content
- Capture before-and-after photos and videos
- Maintain organized lead tracking and patient communication records
How to Apply
Please submit:
- Resume/CV
- Instagram handle (if applicable)
- A brief paragraph explaining:
-Why you are interested in the aesthetics industry
-Why you would be a great fit for ABA Aesthetics
Pay: $16.00 per hour
Benefits:
- Employee discount
- Work from home
Work Location: Hybrid remote in Rockwall, TX 75032