Recreation Specialist – Community Center

Recreation Specialist – Community Center

Pay Range: $32.81 to $41.41 per hour

Deadline to Apply: June 15, 2026

Interviews (Virtual): week of June 15

Interviews (In-Person): June 29, 2026

Pre-Employment Process: week of June 29, 2026

Expected Start Date: July 20, 2026

Details

• Full-Time, Non-Exempt
• Benefits Eligible Date of Hire
• Reports to Community Center Manager
• Located at Eden Prairie Community Center (16700 Valley View Road, Eden Prairie, MN 55346).
• Typical hours are Thursday through Monday from 8:00 a.m. to 4:30 p.m. Hours may vary based on business need and per demands of events, facility schedules and department efforts.

Responsibilities

The Recreation Specialist – Community Center supports the Community Center by welcoming and assisting customers to ensure all internal and external services are provided in a friendly, efficient, and effective manner. This role will provide work direction to part-time employees and ensure that staff is executing high level customer service. The primary position responsibilities are:

• Assists with day-to-day operations of the Community Center as part of the full-time management team to provide excellent customer service and ensure successful operations of fitness, aquatics, ice arenas, and the customer service desk at any moment as the situation requires. Supports and creates methods for park facility workflow efficiencies to benefit customers and the Community Center.
• Maximizes utilization of the Community Center by organizing the facility rental process such as maintaining appropriate records for rental revenue and facilities usage, orchestrating the rental collection process, providing part time staff with appropriate and timely communication of rentals, providing audio visual support for internal and external customers, and following up with customers to make their experience as positive as possible.
• Coordinates all facilities, park building, shelter and barn rentals, throughout the Eden Prairie parks system. Collaborates with the Parks division and Facilities division to ensure setup and cleaning support for rentals. Provide work direction for park attendants, facilitating timely information, and assisting with strategic scheduling.
• Facilitates building security through scheduling external and internal door opening/closing times, creates building badge access for staff and through managing the security camera database.
• Supports recreation supervisors and a variety of events by ensuring details are thoughtfully planned for and proactively coordinates details and logistics.

While these areas are the primary focus of this position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as a part of their role with the City.

Requirements

• Bachelor’s degree in a related field is required.
• Minimum of one year of customer service experience or a professional level internship required.
• Experience with computer technology is required.
• Related work experience preferred.
• Cardiopulmonary Resuscitation (CPR) and First Aid certifications required to obtain after starting employment.
• This position requires the ability to lift/pull/push/move/carry up to 30-50 pounds occasionally. And the ability to bend/stand/reach. Work interruptions are frequent. Most work is performed in a normal office environment. Occasional driving or riding is required to attend meetings or off-site activities.
• Candidates must successfully complete and pass the City’s evaluation of the pre-employment process prior to their first day of employment. Pre-employment processes for this position include professional reference checks, background check and work history verification.

Skills

• Accountability: Follows through on commitments. Focuses on appropriate tasks throughout the shift. Is prepared and punctual to all scheduled shifts. Actions and words are in sync. Follows all policies and procedures. Takes responsibility for actions. Shares the right information. Maintains confidentiality.
• Attention to Detail: Produces work that includes minimal errors. Spends the necessary time to review work. Ensures high quality and best product is delivered.
• Organization: Able to keep activities, responsibilities, and tasks moving along to achieve results in a timely manner. Keeps things neat and orderly. Utilizes tools for efficiency. Plans ahead according to the task/project/work deadlines.
• Planning: Thinks ahead to determine how long a task or project is expected to take. Lays out tasks ahead of time to accomplish the goal. Breaks down work in process steps. Considers who and what will impact others.
• Process Management: Knows how to get things done within an organization. Understands who to partner with to maximize efficiency. Establishes and utilizes checklists and tools to ensure consistency when completing tasks. Can simplify a process so the least number of steps are completed while still producing a high-quality product. Informs others of the established process so impacting areas are working together.
• Technical Learning: Consistently achieves the technical knowledge necessary to be effective. Stays up to date with laws, statutes, industry standards, organization, and product information. Able to learn and apply knowledge to work. Utilizes technology to achieve goals/results.

Our Values

We are a service organization. We take pride in what we do. We cultivate a supportive, encouraging and productive culture with a strong customer focus. We promote wellness and plan work/life balance into our goals. We value differences and foster inclusion. We achieve success by exhibiting our core values: collaboration, innovation, integrity, performance, and relationships.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.