Sale & Marketing Executive
Job title: Sale & Marketing Executive
Annual salary: £27,000.00
Job Type: Full-time
Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia.
Job description
· Feedback to customers claim, request; propose to correct VN’s service through customer’s complaint.
· Liaise with lawyer, courts, debt company, arbitration, HDQ and units concerned to settle complaint cases
· Collect market information, analyse fare information and report.
· Coordinate with HDQ for scheduling, pricing
· Checking flight inventory, advanced booking.
· Facilitate sales & marketing’s activities: meetings/seminars, FAM, and Press trip, and sales promotion, communication with internal & external partners.
· Communicate with appointed PR agency for Media Plan and additional activities.
· Handle advertising, other marketing & promotion activities.
· FFP Coordinator, website management, coordinate with online sales program.
· Consolidate weekly/monthly report for Sales and marketing team.
· Updating all Reservation & Ticketing policies
· Follow up/ facilitate reservation & ticketing’s activities (Back-up)
· Facilitate reservation team’ s activities if needed.
· Other duties assigned by General Manager.
· Reporting and proposing to General Manager.
Requirements / Skills:
- Candidate must possess at least a diploma or equivalent.
- Preferably have 3 years working experience in the airline industry.
- Excellent written oral skills in English (IELTS 7.0 or above).
- Ability to negotiate and promote at the highest level.
- Be available to travel within the UK and internationally when required.
- IT: MS Office, other software of the airlines (i.e. Access GDS etc.).
Experience:
- Sales, Reservation & Customer Service Occupations: 2 years (preferred)
Job Type: Full-time
Pay: From £27,000.00 per year
Application question(s):
- What is your notice period?
- Would you require visa sponsorship for this role?
- What type of visa are you currently on?
- What is your current IELTS score, or do you hold any other English language qualifications?
Work Location: In person