American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS, the SBS BD & Partnerships team sits within our Small Business Card & Loyalty team in the Small Business Card Product Management and Banking. The SBS BD&P team is responsible for managing Card partner benefits and external relationships with strategic B2B partners (e.g., Dell, Adobe, Indeed, OpenAI), developing the strategy for new partnership opportunities, leading business development for new partner benefits that are unique to Small Business, and overseeing delivery to our customers.

The Senior Manager responsibilities will span that of business development and partnership management to drive partner-funded value on GCS core card products.

The ideal candidate has experience in both business development and ongoing partner management
Strong analytical, business & financial skills with ability to develop and evaluate revenue models plus navigate opportunities/pivots through complex negotiations
Exceptional partner (internal and external) relationship/negotiation/influencing skills and a proven ability to get results through collaboration with internal partners
Ability to use data to analyze results and identify trends, create presentations that tell a compelling performance story through data and drive informed business decisions
Experience in handling complex contracts and commitments with external partners
Ability to build relationships, influence, and partner effectively with cross-functional teams
Superior verbal and written communication skills to communicate effectively across a variety of audiences and influence business decisions at all levels

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Senior Manager - SBS Product Business Development & Partnerships

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