Senior Strategy Manager - Fibre Community Engagement (West)
Description
Join our team and what we'll accomplish together
We are seeking a highly motivated Sr. Strategy Manager, Fibre Community Engagement (West) to lead TELUS' community relations strategy across our Western fibre build program. This role is the primary bridge between TELUS' fibre construction program, collaborating with our Western Municipality and Government Relations teams that enable builds to proceed on plan.
As the fibre lead for community engagement, you will build and maintain trusted relationships across government entities while unifying multiple internal teams. You will be accountable for creating a cohesive, proactive community engagement strategy that protects build timelines, unlocks new communities, and positions TELUS as a trusted partner in every market we enter.
Key Responsibilities
- Build and Own a Fibre Community Engagement Strategy - Develop and govern a unified, proactive approach to community, municipal and government relations across all Western TELUS fibre build markets, partnering with our Western Municipality and Government Relations teams.
- Lead Fibre Growth Community Relations - Manage engagement across political, senior administrative, and operational levels of government in Western Canada, partnering with our Western Municipality and Government Relations teams to navigate complex political environments and building long-term relationships with decision-makers.
- Manage Permitting and Regulatory Coordination - Oversee permit acquisition processes with municipal and utility stakeholders, track regulatory changes (e.g., provincial infrastructure legislation) impacting build timelines, and proactively resolve permitting risks before they affect construction schedules.
- Coordinate with Build and GTM Teams - Serve as the key interlock between municipal engagement activities and the broader Fibre Community Enablement team, ensuring municipal readiness aligns with construction timelines and Go-To-Market activation triggers.
- Produce Intelligence and Executive Briefings - Maintain a regional stakeholder map of political decision-makers, monitor election cycles and policy changes, and produce detailed briefing packages for municipal government meetings and executive escalations.
Advanced knowledge of English is a requirement for Government Relations and stakeholder communications.
Qualifications
What you bring
- Bachelor's degree in Business, Public Administration, Political Science, Urban Planning, or a related field (or equivalent experience)
- 5+ years of experience in government relations, municipal affairs, infrastructure development, or telecom/fibre build programs
- Demonstrated ability to navigate complex political environments and build relationships across all levels of government
- Strong knowledge of municipal permitting, utility coordination, and regulatory processes in Canadian markets
- Experience collaborating with a team of professionals in a fast-paced, cross-functional environment
- Proven track record of managing multiple priorities and delivering results under tight timelines
- Excellent communication, negotiation, and relationship-building skills
- Experience working with programs at the municipal, provincial, and/or federal level is a strong asset
- Familiarity with the Canadian telecom/fibre industry and competitive landscape is an asset
What We Offer
- Direct impact on the success of one of the largest fibre build programs in the region
- Opportunity to be part of a highly influential municipal engagement function
- High-visibility role at the intersection of infrastructure, government, and commercial strategy
- Competitive compensation, performance bonus, and comprehensive benefits package
- Fast-paced, dynamic team culture with opportunities for growth and innovation
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.