Social Media and Marketing Manager

About the Role
Social Media & Customer Relations Manager

We are looking for a dynamic, highly presentable professional to join the execution team at Cityfeed This is a hybrid role where digital savvy meets real-world people skills. You will be the voice and face of our brand—curating engaging social media content while actively meeting with clients to build strong, lasting relationships.

If you understand how social media algorithms work, love staying ahead of digital trends, and have a naturally cheerful and friendly communication style, this is the perfect role for you!

What You’ll Be Doing

• Content Curation & Strategy: Brainstorm and curate fresh, trend-driven content ideas for our social platforms that align with our brand identity.
• Mastering the Algorithm: Stay updated on social media algorithms and digital marketing best practices to ensure our content reaches the right audience organically.
• Authentic Marketing: Focus on highlighting our true service quality and value in campaigns, ensuring our marketing remains authentic without relying on gimmicky numerical growth guarantees.
• Client Meetings & Relationship Building: Act as a brand ambassador by meeting with clients, understanding their needs, and ensuring they have a seamless experience.
• Community Management: Engage with our audience online and handle customer relations with a warm, human, and distinctly un-robotic tone.

What You Bring to the Table

• Digital Marketing Knowledge: A solid understanding of social media platforms, content strategies, and foundational digital marketing principles.
• Excellent Communication: Strong written and spoken English, with the ability to articulate ideas clearly and persuasively.
• Client-Ready Presence: You are highly presentable, confident, and comfortable leading face-to-face meetings with clients and partners.
• Trend Awareness: You naturally keep up with what is trending online and know how to apply those trends effectively to business accounts.
• Positive Energy: A friendly, approachable demeanor that makes both clients and team members feel valued and heard.

Why Join Cityfeed?

You will be stepping into a fast-paced, highly collaborative environment in Indore where your ideas will directly impact our growth. We value creativity, authentic connections, and a positive workspace!

Pay: ₹15,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• You will be the voice and face of our brand—curating engaging social media content while actively meeting with clients, attending events to build strong, lasting relationships. Are you comfortable with traveling in the city for client meetings if required?

Work Location: In person