Social Media Executive

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Marketing Team as a Social Media Executive will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• A Bachelor's Degree in Marketing, Advertising, or Communications, or a related field is preferred.
  
• Thorough knowledge, familiarity and interest in social media.
  
• Previous experience creating content for TikTok and YouTube is a plus.
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring that every aspect of the operation is Curated to Perfection.
  
• Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Next-Level Organisational and Time-Management skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  
• Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• ‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  
• Computer literacy, with a mastery of Microsoft Word, Excel, PowerPoint, Outlook and all Social Media Platforms.
  
• Proficient in Copywriting and Communications.
  
• Fluent in both verbal and written English (Additional languages are a plus).
  
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

Key Responsibilities

• Creates, Curates, and Manages Content across various Social Media platforms including but not limited to Facebook, Instagram, X, TikTok, LinkedIn and YouTube.
  
• Elevates FIVE’s online reputation by Addressing Guest Concerns to ensure ‘FIVE-Styled’ customer service.
  
• Oversees and Actively Engages with FIVE’s online community, Responding to Comments, Questions, and Reviews, elevating FIVE’s Community Management to new heights.
  
• Crafts Insta-Worthy Copy that communicates the ‘Vibe at FIVE.’
  
• Produces Sensational Content that highlights FIVE’s award-winning dining and nightlife offerings and promotions, while maintaining FIVE’s Signature Tone of Voice.
  
• Acts as the Brand Guardian, ensuring that Written Content and Comments maintain a Consistent Tone, Style, and Messaging, across all platforms.
  
• Manages and Follows a regular Posting Schedule, ensuring consistency and reliability.
  
• Reviews Content with attention to detail, assuring Accuracy, Correct Grammar, and Style, ensuring high-quality and error-free material.
  
• Tracks and Analyses key Social Media Metrics to assess the performance of Campaigns and Content.
  
• Prepares and Distributes insightful and thorough Social Media Performance and Analysis reports.
  
• Captures Video Content during Photoshoots, Events and Activations for FIVE’s social media stories.
  
• Monitors and Manages online review platforms, responding appropriately and promptly to comments.
  
• Builds and Fosters an Engaged Online Community, to maintain FIVE’s competitive digital edge.
  
• Conducts Research on Industry Trends, Competitor Strategies, and Emerging Digital Marketing Technologies, demonstrating a strong commitment to maintaining industry-leading standards.
  
• Works with other ‘FIVERs’ to Develop and Execute new event concepts.

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.