SOCIAL MEDIA MANAGER

SOCIAL MEDIA MANAGER

THE ROLE
We’re looking for a creative and compliance savvy Social Media Manager to lead our digital presence. You’ll manage brand storytelling, patient education campaigns, and e-commerce support across platforms (Facebook, Instagram, TikTok, LinkedIn) while strictly adhering to FDA guidelines on drug promotion and advertising. This role bridges marketing, pharmacy operations, and customer engagement.

CONTENT STRATEGY CREATION

• Develop and execute a monthly social media calendar aligned with brand goals (awareness, education, engagement, sales)
• Create engaging content: graphics, short form videos, patient testimonials, health tips, and product spotlights
• Collaborate with pharmacists and medical team to ensure clinical accuracy of health content

REGULATORY COMPLIANCE

• Ensure all posts comply with FDA Circular No. 2020-024 and DOH advertising guidelines (no promotion of prescription drugs)
• Secure necessary approvals from regulatory team before publishing health claims or or product mentions
• Monitor and remove user generated content that violates guidelines

E-COMMERCE SUPPORT

• Drive traffic to Detoxicare’s online store (website, Shoppe, Lazada) via social campaigns
• Create shoppable posts, flash sale announcements, and customer success stories
• Coordinate with the Operations Manager – Pharmacy for product availability and promotions

COMMUNITY MANAGEMENT

• Respond to comments, messages, and reviews professionally and promptly
• Escalate adverse event reports of customer complaints to pharmacy / QA teams
• Build an engaged online community around health literacy and wellness

ANALYTICS & REPORTING

• Track KPIs: reach, engagement, conversion rate, follower growth, and sentiment
• Provide monthly reports with insights and recommendations for optimization
• Monitor competitor activity and emerging social trends in healthcare

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Communications, or related field
• Advance graphic design or video editing portfolio
• Understanding of pharmacy operations or healthcare customer journey
• Certification in digital marketing (Google, Meta Blueprint)

How to Apply:
Send your CV +PRC license copy to renz.ramos@detoxicare.com.ph with subject: Social Media Manager Application

Pay: Php30,000.00 - Php40,000.00 per month

Benefits:

• Promotion to permanent employee

Work Location: In person