SUD Senior Community Outreach Specialist/CM

Description:

Position Title: SUD Senior Community Outreach Specialist/Case Manager

Supervisory Responsibilities: NO

Budget Responsibilities: NO

Reports To: Substance Use Team Manager/Supervisor

FLSA Classification: Non-exempt

Date: September 15, 2025

Closing: Until filled

POSITION SUMMARY:

Identity’s Substance Use Prevention/Intervention Team is expanding to serve youth and families throughout all Montgomery County, MD. Identity is seeking a full-time, Substance Use Disorder (SUD) Prevention/Intervention Senior Community Outreach Specialist/Case Manager (Case Manager) to join our Substance Use Prevention/Intervention Program. This team member will be responsible for the outreach, recruitment, retention, and connection of youth and families with SUD treatment appropriate to their needs.

PRIMARY RESPONSIBILITIES:

• Serves an active caseload of up to 30 youth per year, experiencing SUD and their families to provide engagement, case management, and connection to treatment options appropriate to youth’s needs.
• Works with the SUD Team Manager/Supervisor and other teammates to develop an outreach strategy for the provision of SUD prevention/intervention, harm reduction strategies, and treatment information to youth and families throughout Montgomery County. Must provide an average of two outreach efforts monthly.
• Establishes strong relationships with schools, faith- and community-based organizations, regional services directors, property managers of impacted apartment buildings, first responders, and 988 representatives to identify opportunities for outreach, referrals, and recruitment to program.
• Arranges schedule to attend outreach events in the afternoons, evenings, and on weekends as needed.
• Co-develops and co-delivers presentations and psycho-educational workshops to youth, families, and community members on prevention, harm reduction, and recovery pathways.
• Collects sign-in sheets, minutes, agendas, and other data and enters it into the Efforts-to-Outcomes database to ensure appropriate documentation of outreach events and number of youth and families reached through efforts.
• Assists SUD Prevention Team Manger/Supervisor with response to critical referrals requiring immediate attention.
• Utilizes Motivational Interviewing, strengths-based, trauma informed approaches, or other evidence-based strategies to motivate and engage youth in programs, services, and treatment.

Requirements:

EDUCATION AND EXPERIENCE:

• Must possess a high school diploma or equivalency; a bachelor’s degree is preferred.
• Must have a minimum of three years experience working as a program facilitator or peer recovery specialist working with youth experiencing SUD and families, a case manager, community organizer, or family engagement specialist.
• Has knowledge of the Stage of Change, Motivational Interviewing, Substance Use Disorder and Opioid Use Disorder, harm reduction strategies, treatment options, and recovery strategies.

SKILLS AND ABILITIES:

• Fluency in oral, written, and presentation skills in English and Spanish is preferred; excellent presentation, oral, and written skills in English is required.
• Must be able to pass a federal fingerprinting and background check.
• Position requires travel between sites and access to a car, valid driver’s license and a clean driving record.
• Must complete the following training upon hire: Advancing Youth Development, SBRIT training, Motivational Interviewing Training, Sexual Harassment Prevention Training, Child Protective Services, HIPAA, CPR/First Aid, etc.
• Must be proficient in MS Office, Adobe, Canva, and Zoom.
• Thrives in a fast-paced environment and knows how to prioritize multiple projects to meet deadlines with effective and efficient use of resources.
• Demonstrates ability to be a positive, open-minded, and collaborative team member who enjoys working towards one goal and enjoys learning from others.
• Demonstrates sound judgment and decision making when working with colleagues, youth, families, and partners. Shows flexibility, initiative, and resourcefulness in all actions and conversations.
• Possesses the technical knowledge and abilities to perform job responsibilities while demonstrating a high skill level as well as reliability.

WORK ENVIRONMENT:

• Schedule is a flexible 40 hour a work week, with occasional evening and weekend events, as needed.
• This is a hybrid position (60% remote, 40% in office/on-site), requiring consistent, full-time access to Wi-Fi/Internet and a quiet working environment while working remotely. Must be available to answer emails, phone calls, and Teams chats during scheduled working hours.
• Must be flexible during the workday to move from remote location to on-site/schools/office as needed to serve the needs of staff and clients.
• The ability to lift and move up to 10 lbs.