Technical Writer / Content Creator (English)

仕事内容:

We (Inedo) are a software product company that makes several popular automation tools that help organizations implement DevOps practices. Although we're a small company, our products power the software delivery of some of the largest enterprises in the world, as well as countless other retail, government, medical, and financial institutions.

Job Description

We are seeking a technical writer to join our growing Marketing & Communications team who can:

• Understand the problems our users are trying to solve and be able to articulate technical solutions in for a variety of audiences, from our end-users (developers, system admins) to managers
• Learn how to use our software products and related tools in our industry through research, tutorials, and assistance from product engineers
• Work with our product engineers to develop technical materials and solutions including samples and various guides (integration, user, API development, best practices)
• Create technical content, end-to-end, in multiple formats (long-form guides, short-form articles, surveys, webinars, etc.) that's promoted across different marketing channels (website, newsletters, LinkedIn, social, blogs, etc.)
• Create visual content such as infographics and screenshots that clearly communicate workflow processes and abstract topics
• Understand technical challenges our customers face and work with product engineers to develop solutions

The ideal candidate will have a background in technical writing for complicated B2B products, as well as experience with sales/marketing/business development, and some customer support.

アピールポイント:

Training & Growth Opportunities
We leave career paths largely up to employees, and what they want to / can learn while guiding, advising, and mentoring along the way.

We will be looking for candidates who demonstrate a passion for self-improvement, learning, and marketing.

求める人材:

Qualifications

• High-level (near native) English proficiency
• Ability to analyze and synthesize complex content.
• Strong organization and communication skills with marketing team members, as well as management, engineers, freelancers, and other partners
• Comfortability pitching ideas/plans that you can execute for better ways to accomplish our goals
• 2-5 years experience working as a Technical Writer or in related job role.
• Basic HTML, CSS, and Markdown
• Scripting or some coding experience is a plus

The ideal candidate will have a technical background, demonstrate strong written communication, possess an ability to independently learn new technologies, and have experience working on a technical team.

勤務時間・曜日:

• Full-time employee (正社員)
• Weekdays (Monday - Friday)
• 9:00-17:30
• No overtime work

休暇・休日:

• Full weekends (Saturday, Sunday and public holidays)
• Standard Japanese PTO policy

勤務地:

Candidates need to need to live in the Tokyo-area and be able to work from our Minamiazabu Offices. Candidates must also be able to travel to the United States (Cleveland headquarters) once or twice per year.

アクセス:

• 15 mins from Shinagawa by bus
• 5 mins walk from Shirokane Takanawa Station (Namboku & Mita Lines)

給与:

• Commuting allowance (通勤手当)

待遇・福利厚生:

• Social Insurance (社会保険)
• Standard Japanese PTO policy

その他:

Candidates considered for this position will be asked to submit past examples of their work for consideration.

Initial interview stages will be conducted online and may involve a practical assessment. Candidates that are successful at this stage may be invited to our office for a face to face interview.

Job Type: Full-time

Pay: 4,000,000円 - 6,000,000円 per year

Average number of scheduled working hours (monthly): 160 hour(s)

Ability to Commute:

• 東京都 港区 (Required)

Experience:

• technical content creation: 2 years (Preferred)