Telemarketer ( Tele marketing & counselling Executive
Roles and Responsibilities
1. Answering calls and resolving queries about services company. Fix direct appointments and handle walk-in enquiries.
2. Noticing significant subtleties of every discussion.
3. Conveying verbal acknowledgments of offers to our management for closing.
4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
5. Maintains operations by following policies and methodology and functional changes.
6. Keeps up quality service by adhering to organization guidelines.
7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
8. Responding to inquiries concerning things or the organization
9. Posing questions to comprehend client necessities and close sales
10. Considering the details of each offering and staying side by the side of updates to these contributions.
11. Acquiring and updating an individual's contact details.
12. Calling active or old customers to encourage the purchase of items.
Requirements
* smart , fair and beautiful ladies with presentable personality only need to apply
* headgear and burkha ladies need not apply
· Always ensure clothes are clean, neatly pressed, and fit you
Proven experience as a telesales representative or other customer service role.
· BBA/ B.com/ B.sc/BA will be added advantage.
· Excellent knowledge of the Malayalam & basic understanding of english language
· Good knowledge of computer programs like (word execel powerpoint / google apps) and other telephone systems
· Proven track record of successfully meeting sales quota over the phone.
· Ability to switch communication styles
Skills
· Proficient in communication and interpersonal skills
· Research and record-keeping skills
· Verbal communication
· Outstanding negotiation skills to resolve issues and address complaints
· Data entry skills
· Closing skills
· Telephone skills
Job Type: Full-time
Pay: ₹10,000.00 - ₹14,000.00 per month
Benefits:
- Cell phone reimbursement
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person